Declarative Alerting via IaC

Last9 supports configuring alerts and notifications automatically using a Python-based SDK tool which takes care of infrastructure changes

Configurations for alerting and notifications for observability at scale are hard to start, maintain and fix manually, just like provisioning infrastructure at scale. With infrastructure changes, it’s important that the observability stack also catch up with it to avoid the chances of issues because of a lack of observability or black swarm events. Last9 has introduced.l9iac tool to solve the exact same problem.

Installation

It is essential to install the IaC (Infrastructure as Code) tool. This powerful tool allows developers to automate creating entities and configuring alerts easily. The binary can be obtained by signing up for Last9 and contacting Last9 customer support on cs@last9.io.

./install-iac.sh

It is highly recommended that IaC is installed inside a virtual environment, as this provides developers with an isolated space from the rest of the system, allowing them to test and develop their applications more easily. Instructions on how to set up a virtual environment can be found here.

TLDR;

cd <your workspace>
python -m venv env # this will create a ./env dir
source ./env/bin/activate

Quick Start

1. Create a YAML as per your alert rule configuration

   Example: notification_service_am.yaml

   # notification_service_am.yaml
   entities:
     - name: Notification Backend Alert Manager
       type: service_alert_manager
       data_source: prod-cluster
       entity_class: alert-manager
       external_ref: unqiue-slug-identifier
       indicators:
         - name: availability
           query: count(sum by (job, taskid)(up{job !~ "ome.*"}) > 0) / count(sum by (job, taskid) (up{job=~".*vmagent.*", job !~ "ome.*"})) * 100
         - name: loss_of_signal
           query: 'absent(up{job !~ "ome.*"})'
       alert_rules:
         - name: Availability of notification service should not be less than 95%
           description: The error rate (5xx / total requests) is what defines the availability, lower value means more degradation
           indicator: availability
           less_than: 99.5
           severity: breach
           bad_minutes: 3
           total_minutes: 5
           group_timeseries_notifications: false
         annotations:
             team: payments
             description: Error Rate described as number of 5xx/throughput
             runbook: https://notion.com/runbooks/payments/error_rates_fixing_strategies

2. Prepare the configuration file for running the IaC tool

   The configuration file has the following structure. It is a JSON file.

   {
     "api_config": {
       "read": {
         "refresh_token": "<LAST9_API_READ_REFRESH_TOKEN>",
         "api_base_url": "https://app.last9.io/api/v4",
         "org": "<ORG_SLUG>"
       },
       "write": {
         "refresh_token": "<LAST9_API_WRITE_REFRESH_TOKEN>",
         "api_base_url": "https://app.last9.io/api/v4",
         "org": "<ORG_SLUG>"
       },
       "delete": {
         "refresh_token": "<LAST9_API_DELETE_REFRESH_TOKEN>",
         "api_base_url": "https://app.last9.io/api/v4",
         "org": "<ORG_SLUG>"
       }
     },
     "state_lock_file_path": "state.lock"
   }
   • The refresh_token can be obtained from the API Access page from the Last9 dashboard. You need to have refresh_tokens for all 3 operations - read, write and delete as the l9iac tool will perform all these 3 actions while applying the alert rules.
   • The <ORG_SLUG> is your organization's unique slug in Last9. It can be obtained from the API access page of Last9 dashboard.i
   • The default api_base_url is https://app.last9.io/api/v4. If you are on an on-premise setup of Last9, contact cs@last9.io to get the api_base_url.
   • The state_lock_file_path is name of the file where l9iac will store the state lock of current alerting state(on the same lines of terraform state.lock).

3. Run the following command to do a dry run for the changes

   l9iac -mf notification_service_am.yaml -c config.json plan

4. Run the following command to apply the changes

   l9iac -mf notification_service_am.yaml -c config.json apply

tip

We will provision the GitOps flow that will run apply command once changes are merged to the master branch in the GitHub repo. Contact cs@last9.io for more details.

Schema

Here is the complete schema for generating the above .yaml file:

Entities

Field	Type	Unique	Required	Description
name	string	false	true	Name of the entity (alert manager)
type	string	false	true	Type of the entity
external_ref	string	true	true	External reference for the entity, it’s a unique slug format identifier for each alert manager
adhoc_filter	object	false	optional	List of common rule filters for the entity
alert_rules	array	false	optional	List of alert rules for the entity
data_source	string	false	optional	Data source
data_source_id	string	false	optional	The ID of the data source
description	string	false	optional	Description of the entity
entity_class	string	false	optional	Denotes the class of the entity. Supported values: alert-manager
indicators	array	false	optional	List of indicators for the entity
labels	object	false	optional	List of key value pairs of group label names and values
links	array	false	optional	List of links associated with the entity
namespace	string	false	optional	The namespace of the entity
notification_channels	string OR array	false	optional	List of notification channels applicable to the entity
tags	array	false	optional	List of tags for the entity
team	string	false	optional	The team that owns the entity
tier	string	false	optional	Tier of the entity
ui_readonly	boolean	false	optional	Disable any sort of edits to the alert group from the UI
workspace	string	false	optional	Workspace of the entity

Common Rule Filters (Adhoc Filters)

Field	Type	Unique	Required	Description
labels	object	false	required	List of key value pairs of label names and values
data_source	string	false	required	Defaults to entity's data source

Alert Rules

Field	Type	Unique	Required	Description
name	string	true	required	Rule name that describes the alert
indicator	string	false	required	Name of the indicator
bad_minutes	integer	false	required	Number of minutes the indicator must be in a bad state before alerting
total_minutes	integer	false	required	Total number of minutes the indicator is sampled over
description	string	true	optional	Description for an alert rule that is included in the alert payload
expression	string	false	optional	Alert rule expression, to be used only for pattern-based alerts
greater_than	number	false	optional	Alert triggers when the indicator value is greater than this
greater_than_eq	number	false	optional	Alert triggers when the indicator value is greater than or equal to this
less_than	number	false	optional	Alert triggers when the indicator value is less than this
less_than_eq	number	false	optional	Alert triggers when the indicator value is less than or equal to this
equal_to	number	false	optional	Alert triggers when the indicator value is equal to this
not_equal	number	false	optional	Alert triggers when the indicator value is not equal to this
group_timeseries_notifications	boolean	false	optional	If multiple impacted time series in an alert need to be grouped as one notification or not
is_disabled	boolean	false	optional	Whether the alert is disabled or not
label_filter	map/object	false	optional	Mapping of the variables present in the indicator query and their pattern for the alert rule
mute	boolean	false	optional	If alert notifications need to be muted or not
runbook		false	optional	Runbook link to be included in the alert payload
severity	string	false	optional	Can be a threat or breach

Runbook

Field	Type	Unique	Required	Description
link	string	false	required	Runbook link to be included in the alert payload

Indicators

Field	Type	Unique	Required	Description
name	string	true, uniqueness enforced at entity level	required	Name of the indicator
query	string	false	required	PromQL query for the indicator
data_source	string	false	optional	Data Source of the indicator (Last9)
description	string	false	optional	Description of the indicator
unit	string	false	optional	Unit of the indicator

Links

Field	Type	Unique	Required	Description
name	string	false	required	Display name of the link
url	string	false	required	URL of the link

Notification Channels

Field	Type	Unique	Required	Description
name	string	false	required	Name of the notification channel
type	string	false	required	Type of notification channel. Allowed values: Slack, Pagerduty, OpsGenie
mention	string OR list (string)	false	optional	Only applicable to Slack. The user(s) to tag in the alert message
severity	string	false	optional	Severity of the alerts sent through this channel. Allowed values: threat, breach

Supported Macros by IaC

• low_spike (tolerance, metric)
• high_spike (tolerance, metric)
• decreasing_changepoint (tolerance, metric)
• increasing_changepoint (tolerance, metric)
• increasing_trend (tolerance, metric)
• decreasing_trend (tolerance, metric)

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Troubleshooting

Please get in touch with us on Discord or Email if you have any questions.